Shipping policy
Shipping Policy
At Zyren, we are committed to delivering your orders promptly and safely.
Shipping Timeline
We process and ship all orders within 7-15 business days. This timeframe does not include weekends and public holidays. Once your order is shipped, you will receive a tracking number via email so you can monitor your package's journey.
Shipping Regions
We currently ship to most countries worldwide. Shipping costs are calculated based on your location and the weight of your order at checkout.
Order Tracking
After your order ships, you will receive an email with a tracking number. You can use this number to track your package in real-time with our shipping carrier.
Customs and Delays
For international orders, customs clearance may cause additional delays beyond our standard shipping timeline. Zyren is not responsible for delays caused by customs authorities or unforeseen circumstances such as weather events or carrier delays.
Shipping Issues
If your package arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery. We will work to resolve the issue promptly.